Guest Services
From the moment you enter our well appointed lobby, until you retreat to one of our contemporary guestrooms or suites, you will experience the utmost in personal attention and hospitality excellence the hotel has become famous for.
Our associates are dedicated to making your stay with us as comfortable as it is productive. We look forward to welcoming you.
BUSINESS CENTRE
Conveniently located in the main hotel lobby, central to all meeting rooms, the Business Centre is equipped with the latest technology in office equipment. In addition to the usual fax and photocopier, we offer two independent workstations, courier services, colour laser printer, office supplies and knowledgeable staff.
PrintMe services is also available. This service allows guests to print a document from their laptop computer (via internet connection) to the PrintMe printer located in our business centre. Accessible 24 hours a day.
Internet Access
The Sheraton Cavalier Hotel is pleased to offer highspeed internet access in all guestrooms and meeting rooms. In addition, wireless internet access is available in all restaurants, waterpark, public spaces and meeting rooms.
EARLY DEPARTURE
An early departure fee applies to guests checking out prior to their departure date confirmed at check in. Please contact the hotel for further information.
Pet Policy
We are pet friendly! Small cats and dogs are allowed with prior notification. Animals must be kept in carrier when guest is not present. Animal must also be in carrier when housekeeping is in the room. Guest will be held accountable if any damage occurs to the room. No deposit required.
Package Handling
There is a package handling fee for all incoming and outbound packages. Please contact the hotel direct for the exact fee.
ATM (Automated Teller Machine) and Airport check in kiosk
There are cash machines located both in the main lobby and Henry's Pub for your convenience. NEW! - Also available an Airport Check In Kiosk for all West Jet & Air Canada flights.
FITNESS CENTRE/WATERPARK
Oasis River Country, Calgary's LARGEST hotel waterpark, is located on the second floor of the hotel and features two giant waterslides, adult pool, kiddie pool, hot tubs, sauna and poolside snack bar.
Our newly renovated fitness center is open 24 hours a day for guest convenience.
DRY CLEANING SERVICES
Same day dry cleaning service is available. The hours for pick-up are on the laundry form, located with the bag on the hanger in your closet. Please contact our Housekeeping Department for pick up or leave with the Concierge in the lobby.
MAIL AND COURIER SERVICES & PACKAGe HANDLING
Stamps are available for purchase in our Express Stop. For all your courier needs please see the Business Centre on the main floor.
There is a package handling fee for all incoming and outbound packages. Please contact the hotel if you have any questions.
LOST AND FOUND
Inquiries regarding lost and found items will be handled Monday-Friday within 24 hours. Please contact the hotel at 403 291 0107 for assistance.
CLUB FLOOR
The Club Floor is for the business traveler who can't afford to leave their office behind. Each king bedded guestroom blends the comfort of a four-star hotel with the efficiencies of a contemporary office environment, providing the amenities and technologies you would require to conduct business. Club Floor accommodation includes complimentary access to the exclusive Club Lounge.
The Club Lounge is for the exclusive use of guests staying on the Club Floor or in a suite. Located on the 8th (highest) floor of the hotel, the Club Lounge offers a stunning view of the city skyline and Rocky Mountains beyond.
- A selection of business newspapers and magazines as well as a television and a work desk.
- Complimentary deluxe continental breakfast.
- Complimentary evening hors d'oeuvres.
- Complimentary coffee, tea, and fresh baked cookies are available throughout the day.
- Cash bar available in the evenings.
EXPRESS CHECK OUT
For your convenience, express check-out is available on your guest room television.
WHEEL CHAIR ACCESSiBILITY
The hotel offers guestrooms that are wheelchair accessible. These rooms have safety grips, bars in shower, raised toilet seats and lowered peephole. Wheelchairs are also available on request. Additional supplies available upon request.
SAFETY DEPOSIT
Complimentary. Available 24 hours at the front desk.
WEATHER
Rain or shine, the hotel operator will be able to provide you with the latest weather forecast
WAKE UP CALLS
We are pleased to offer the latest in automated wake up call systems. Information available in your guestroom.
INROOM REFRESHMENT SERVICE
We are pleased to provide an inroom refreshment service (mini bar) for your convenience.
PARKING
Plenty of complimentary parking, with valet service also available. Complimentary electric plug-ins.
AIRPORT SHUTTLE
24 hour airport shuttle service is available. The Calgary Airport Authority charges a "departure fee" of $5.00 which will be added to each guest room. There is no change for the return drop off at the airport.
LUGGAGE SERVICE
Please contact the Bell Desk Concierge for all your service needs.
SHOPPING
| Chinook Centre Mall | 6455 Macleod Trail South | (403) 255-0613 |
| Costco Wholesale | 2853 32th Street NE | (403) 299-1600 |
| Sunridge Mall | 2525 36thStreet NE | (403) 280-2525 |
| Market Mall | 3625 Shaganappi Trail NW | (403) 288-5466 |
| IKEA | 8000 11th Street SE | (403) 273-4338 |
HAIRDRESSER
Angles Salon & Spa
503B 2555 32nd Street NE (Sunridge Spectrum)
(403) 250-5003
Chatter's Hair Salon
2130 2525 36 Street NE
(403) 280-5144
First Choice Haircutters
2555 32nd Street NE
(403) 250-8035
FLORISTS
| The Nosegay | 313, 17th Avenue SW   | (403) 541-1800 |
| Grower's Direct, London Town Square   | 32nd Avenue NE | (403) 250-8479 |
CHURCHES
| St. Thomas More Catholic Church   | 15 Templebow Road NE | (403) 285-3773 |
| Robert McClure United Church | 5510 26th Avenue NE | (403) 280-9500 |
| Trinity Christian Fellowship | 537 Rundleville Place NE   | (403) 280-7230 |
| North Ridge Presbyterian Church | Edgemont Centre NW | (403) 228-9055 |
| Jewish Memorial Chapel | 1702 - 17th Avenue SW | (403) 244-4717 |
EMERGENCY SERVICES
| Emergency Calls Only | 911 |
| Police Department - Non Emergency   | (403) 266-1234 |
| Peter Lougheed Hospital | (403) 291-8555 |
DISTANCES
| Destination | Miles   | Kilometres   | Minutes   |
| Airport | 4.8 | 8.0 | 7 |
| Downtown | 5.4 | 9.0 | 15 to 20 |
| Trans Canada Highway   | 0.25 | 0.40 | 2 |
| Banff & Rocky Mtns | 76.0 | 122.0 | 1.5 Hours |
| Major Shopping | 0.5 | 2.0 | 5 |
| Saddledome | 7.5 | 12.0 | 20 |
| Heritage Park | 20.0 | 32.0 | 20 |
| Calaway Park | 28.0 | 45.0 | 25 |
GOLF
There are many golf courses within driving distance of the Sheraton Cavalier. Contact our Guest Services Department for further information.
SKIING
Calgary is the gateway to the magnificent Canadian Rockies! Experience fantastic skiing within a hours drive from Calgary. Please see the Ski Alberta website.
LOCATION & MAP
Located on the corner of 32nd Avenue and Barlow Trail NE, with easy access to downtown and the Trans Canada Highway, the Sheraton Cavalier offers a superb location - just ten minutes from the Calgary International Airport and ten minutes to downtown.
Sheraton Cavalier - Hotel Calgary
2620 - 32 Avenue NE
Calgary, Alberta
Canada T1Y 6B8
Phone: 403.291.0107
Fax: 403.291.2834
Email: reservations@sheratoncalgary.ca